Privacy Policy
1. Introduction
This Privacy Policy explains how Marzanne BV (“we”, “us”, “our”) collects, uses and protects personal data when you visit our website, contact us, request information or rent our boats.
We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.
2. Company Information
Marzanne BV
Jozef Cardijnlaan 36
8620 Nieuwpoort
Belgium
VAT: BE1011306558
E-mail: boats@marzanne.be
3. What Personal Data We Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
-
Name
-
Address
-
Phone number
-
E-mail address
Rental & Booking Information
-
Boating licence details
-
SRC certificate details
-
Driver licence information (if trailer is used)
-
Identification data required for rental agreements
-
Booking dates and rental preferences
Website & Technical Information
-
IP address
-
Browser type
-
Device information
-
Website usage data
-
Cookies and analytics information
4. Why We Process Your Data
We process personal data for the following purposes:
-
To respond to enquiries and requests
-
To prepare quotations and rental agreements
-
To manage reservations and payments
-
To verify legal boating and transport requirements
-
To communicate regarding rentals and services
-
To improve our website and services
-
To comply with legal obligations
-
To protect our legitimate business interests
5. Legal Basis for Processing
We process personal data based on:
-
Your consent
-
The performance of a contract
-
Compliance with legal obligations
-
Our legitimate interests as a business
6. Sharing of Data
We do not sell personal data.
Your information may only be shared when necessary with:
-
Insurance companies
-
Legal or governmental authorities when legally required
-
Accounting or administrative service providers
-
IT or website service providers
All third parties are expected to handle your data securely and confidentially.
7. Data Retention
We retain personal data only as long as necessary for:
-
Rental administration
-
Legal obligations
-
Accounting and tax requirements
-
Insurance or liability purposes
After this period, data will be securely deleted or anonymised.
8. Your Rights
Under GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion of your data
-
Restrict or object to processing
-
Withdraw consent
-
Request data portability
-
Lodge a complaint with the Belgian Data Protection Authority
Requests can be sent to: boats@marzanne.be
9. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings.
If analytics or tracking cookies are used, visitors will be informed through a cookie banner.
10. Data Security
We take appropriate technical and organisational measures to protect personal data against:
-
unauthorised access
-
loss
-
misuse
-
alteration
-
disclosure
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. Contact
For questions regarding this Privacy Policy or the processing of personal data, please contact:
Marzanne BV
boats@marzanne.be